HOW TO WIN FRIENDS AND INFLUENCE PEOPLE - DALE CARNEGIE
HOW TO WIN FRIENDS AND INFLUENCE PEOPLE BY DALE CARNEGIE
EIGHT THINGS THIS BOOK WILL HELP YOU ACHIEVE
1.Get out of a mental rut, think new thoughts, acquire new visions, discover new ambitions.
2.Make friends quickly and easily.
3.Increase your popularity.
4.Win people to your way of thinking.
5.Increase your influence, your prestige, your ability to get things done.
6.Handle complaints, avoid arguments, keep your human contacts smooth and pleasant.
7.Become a better speaker, a more entertaining conversationalist.
8.Arouse enthusiasm among your associates.
This book has done all these things for more than fifteen million readers in thirty- six languages.
If you want to succeed in business, consider taking the recommendation of Bill Gates and Warren Buffett to heart, and pick up a copy of How to win friends and influence people. These two business giants say it led them to great success in the past—and there’s no reason it can’t work for the rest of us in the future.
How to Win Friends and Influence People: The Principles
Part 1: Fundamental Techniques in Handling People
Principle 1: Don’t criticize, condemn or complainPrinciple 2: Give honest and sincere appreciation
Principle 3: Arouse in the other person an eager want
Part 2: Six Ways to Make People Like You
Principle 1: Become genuinely interested in other peoplePrinciple 2: Smile
Principle 3: Remember that a person’s name is to that person the sweetest and most important sound in any language
Principle 4: Be a good listener
Principle 5: Talk in terms of the other person’s interests
Principle 6: Make the other person feel important—and do it sincerely
Part 3: How to Win People to Your Way of Thinking
Principle 1: The only way to get the best of an argument is to avoid itPrinciple 2: Show respect for the other person’s opinions. Never say, “You’re wrong.”
Principle 3: If you are wrong, admit it quickly and emphatically
Principle 4: Begin in a friendly way
Principle 5: Get the other person saying, “yes, yes” immediately
Principle 6: Let the other person do a great deal of the talking
Principle 7: Let the other person feel that the idea is his or hers
Principle 8: Try honestly to see things from the other person’s point of view
Principle 9: Be sympathetic with the other person’s ideas and desires
Principle 10: Appeal to the nobler motives
Principle 11: Dramatize your ideas
Principle 12: Throw down a challenge
Part 4: Be a Leader—How to Change People Without Giving Offense or Rousing Resentment
Principle 1: Begin with praise and honest appreciationPrinciple 2: Call attention to people’s mistakes indirectly
Principle 3: Talk about your own mistakes before criticizing the other person
Principle 4: Ask questions instead of giving direct orders
Principle 5: Let the other person save face
Principle 6: Praise the slightest improvement and praise every improvement. Be “hearty in your approbation and lavish in your praise.”
Principle 7: Give the other person a fine reputation to live up to
Principle 8: Use encouragement. Make the fault seem easy to correct
Principle 9: Make the other person happy about doing the thing you suggest
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