The Art of People_ 11 Simple People Skills That Will Get You Everything You Want by Dave Kerpen
In a world where we are constantly connected, it's those with the best people skills who win the day. Those who build the right relationships. Those who truly understand and connect with their colleagues, their customers, their partners. Those who others like, respect and trust.
The Art of People reveals the eleven people skills that will get you more of what you want at work, at home and in life. Accessible, easy to execute and often counter-intuitive, these include:
No matter who you are or what profession you're in, The Art of People will show you how to charm and win over anyone.
Dave also talks about the art of persistence. As he describes it, “persistence is trying until you drop.” In 2001, Dave was a sales rep for Radio Disney. He was trying to reach a potential client by phone, (back then this was they main vehicle for connecting). Dave called and called and called some more - ultimately leaving 36 messages - when on the 37th call, she finally answered the phone. That call led to a sale and a $10,000 commission and taught him about persistence.
The 11 Skills To Master The Art Of People
- Understanding yourself
- Understanding people
- Meeting the right people
- Connecting with people
- Influencing people
- Changing people’s minds
- Teaching people
- Leading people
- Resolving conflict with people
- Inspiring people
- Keeping people happy
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